Privacy Policy

Our Commitment to Privacy

Pilgrimaide.com, operated by Gmoyd Online Services Pvt. Ltd., respects your privacy and is committed to protecting your personal information. This website is governed by the laws of India, and the courts of Mumbai shall have exclusive jurisdiction over any disputes arising from its use.

Information We Collect

When you use our website, subscribe to updates, place an order, or contact us, we may collect limited personal information, including:

Name

Email address

Phone number

Shipping and billing address

Payment information required to process orders

We collect only the information necessary to provide our products, services, and customer support.

How We Use Your Information

We use your information to:

Process and deliver orders

Respond to enquiries and support requests

Send updates and communications you have opted to receive

Improve our products, services, and website experience

Comply with legal and regulatory requirements

Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, and maintain business records. Data that is no longer required is securely deleted or anonymized.

User Data Deletion

Users may request the deletion of their account and associated personal information by providing their registered details for verification. Requests are typically processed within 2 business days, after which confirmation of deletion will be provided.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Continued use of the website constitutes acceptance of the revised policy.