General

www.pilgrimaide.com is owned by Gmoyd Online Services Private limited. The usage of this site and its contents is guided by below terms and conditions. Gmoyd Online services will be updating the terms and conditions based on various new engagements, introduction of new services, offers and not limiting to any of the stated, by using the website or our Services, you are agreeing to all of the Terms and conditions mentioned. The User should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. Access to this Website is permitted for your usage on a temporary basis, and we reserve the right to withdraw or amend the Services or material without notice. This material includes, but is not limited to, the design, layout, look, appearance and graphics. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites or advertisements (hence forth Hyperlinks) which are not operated by Gmoyd Online Services. We have no control over those links and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the hyperlinks will be subject to the terms of use and service contained within each such site.

The services rendered by pilgrimaide.com shall not be used for medical treatments, weight loss or for financial gain on or by advice by any professionals like, Doctors, Lawyers, Consultants. Our website does not warrant any specific result you might receive by performing thE-Pujas or Pilgrimages. There is no tax benefit which can be claimed for any receipt from www.pilgrimaide.com.


Privacy Policy

As a user you must not use this website as a medium to infect other computers users not limiting to data loss or hardware failure. you must not use this site for transferring any Virus, malicious contents, or any such means which is classified harmful to users by any Gartner quadrant qualified antivirus software agencies. you must not use Pilgrimaide name in any advertisement or spam or any mail bombing messages. If such an act of crime or defamation or an intention is noticed, then we report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any hyperlink to it.

Pilgrimaide.com is an online e-commerce designed to provide an easy way for devotees to shop online. Users are free to create their own unique profile using our predetermined form. Name, address, telephone and email id is required information to become a member. We also collect credit card information and IP address once the member transacts on pilgrimaide.com, using our payment gateway, which is on a 100% secure server. None of the information we gather can be used by the public (visitors, other members, and anyone not employed by pilgrimaide.com, its corporate affiliates, or the financial institutions we use to process membership charges) to identify

Service Providers: We use other third parties to provide logistics and payment processing on our site. When you transact or place an order on our site, we will share shipping address with the logistics provider and credit card number with the payment gateway provider as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

We do not sell, rent, share, trade or give away any of your private information without your permission except to the financial institution that processes your credit card transactions. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Pilgrimaide.com uses cookies to provide the services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes. Please note that cookies are used only to recollect information sent to your computer from pilgrimaide.com. We CANNOT access any information not sent by pilgrimaide.com. We also do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Third Party Cookies: Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by pilgrimaide.com only and does not cover the use of cookies by any advertisers. If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Pilgrimaide.com sends email offers to individuals who would require information on product updates and services.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


Security Policy

We strongly encourage you to be cautious when responding to any email request for sensitive personal information.

Before signing in, or submitting any information please check that the url requesting the information is authentic pilgrimaide.com. URL's will always show pilgrimaide.com as domain of the information gathering URL.

Before submitting credit card numbers over the Internet, ensure that you are using a secure server. The beginning of the web address in your browser window should be "https://" and not "http://". For secure server pages, you should also see a "lock" icon at the bottom of the browser. And you can see Gmoyd online services Pvt ltd [IN} pilgrimaide.com collects information on Secure Server verified by Comodo.

Help us keep our customers safe. If you have any doubt whether an email is from pilgrimaide.com, forward the message to pilgrimaide@gmail.com immediately. Don't alter the subject line or forward the message as an attachment - doing so makes it more difficult for us to react quickly.

The company will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, special and consequential damages.


Terms & Conditions

By using pilgrimaide.com for any intention whatsoever, you agree with the company law that you will not attempt to utilize other's user name, password or account information without authorization from us.

Under copyright law, company will not permit posting, copying, downloading, uploading, transmission, retransmission, distribution, redistribution, publication, republication, recompilation, disassembling or other modification or commercial exploitation of any proprietary material made available through pilgrimaide.com. All the contents/text and images used on www.pilgrimaide.com is property of Gmoyd Online services Private Limited.

The company is not affiliated with sites that may be linked to pilgrimaide.com through hypertext. The company has not control over, and is not responsible for, the content on any linked site. The linked sites are provided for user convenience only and you access at your own risk.

We will attend to customer service request within 2 working days.


Delivery Policy

All the items purchased from pilgrimaide.com are shipped within 2 -3 days of purchase via Fedex/UPS/DHL/Bluedart/Indian Postal services. The shipping charges depend on the volume of the items and will be added to your cart automatically when you checkout. The delivery time is 4-7 days across the world. We will email you the tracking no. as soon as the order is shipped and you can track the status at the relevant courier service website.

In rare cases, delays might occur due to customs clearance delays, flight delays, unavailability of ordered items and other uncontrolable circumstances like natural calamities. However, we always try our level best to ensure delivery within the number of days to delivery as mentioned above. In case the ordered item(s) do(es) not reach the customer within 30 days of our having shipped the same from India, we will offer a full refund, provided any tracking information does not show that delivery was attempted at the customer doorstep. However, in case of packages for which we do not have a tracking number, we will assume on good faith that the package delivery was not attempted and we will refund the entire amount after a month from our shipping date.

In case the package is returned to us after attempted delivery or because of a wrong shipping address provided by the customer at the time of placing order, we can reship your order, only after receiving an email and correct address from you.

Customs charges and taxes, if any, will have to be borne by the customer. However, by experience, we have learned that customs charges are very rarely applicable on our packages.


Return, Refund & Cancellation Policy

At Pilgrimaide.com, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase of any product which is not used for offering prayers (eg:- Cloths, Bags) you can return it to us within 7 days of receipt. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased (less shipping charge) . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card or paypal, once we receive the product we will credit your account.


How to return or exchange an item

Please send us an email at sales@pilgrimaide.com before initiating the return. We recommend you to send via a reliable courier or speed post with a tracking number. Return shipping charges are the responsibility of the customer.

We are not responsible for lost or damaged packages. Pack the product in a slim pack with bubble packing so that they are safe during transit.


Governing Law and Jurisdiction

This User agreement shall be construed in accordance with the applicable laws of India.

The Mumbai Court shall have exclusive jurisdiction in any proceedings arising out of this agreement.


Intellectual Property, Software and Content

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to Gmoyd online services Private limited or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by pilgrimaide.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.


Product Picture and Colors

We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


Pricing and availability

We try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact, you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.


Eligibility

Services of the Site May be available to only select geographies in India. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.


Termination

This User Agreement is effective unless and until terminated by either you or Gmoyd Online Service Private Ltd. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to Gmoyd Online services. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.


Clarifications

If you encounter any information in our catalogue or site that is inaccurate, please inform us at Pilgrimaide@gmail.com

Incase any explanation is required on any of points mentioned above, you can reach us by sending a mail at pilgrimaide@gmail.com


ABOUT PILGRIMAIDE

For most Hindus, praying at temples far and near, is not just for a fleeting sense of gratification but an eternal drive of their devotional self. We worship the divine presence in our idols and the reverberating essence of holiness in our temples. The unflinching faith of the devotees have turned many of our religious places into sanctums of all powerful energy. Pilgrimaide is first of its kind platform in the world to provide its users with comprehensive, consistent and consolidated access to information on various pilgrim destinations. This is our humble attempt, as we compile data to help the devotees travel to and connect with the shrines across the country. We hope our services will help guide the devotees in their spiritual quest. For any queries or suggestions, please contact us at pilgrimaide@gmail.com